![Hagleitner_Logo.png]](https://knowledge.hagleitner.com/hs-fs/hubfs/Hagleitner/Hagleitner%20-%20Logo/Hagleitner_Logo.png?height=40&name=Hagleitner_Logo.png){kind=logo}
HsM web portal not opening
You try to open the HsM web portal via https://hsm.hygieneportal.com/ but to no success.
Potential Solutions
- Check if your Internet connection is working and stable.
- Check if you use the correct URL: https://hsm.hygieneportal.com/.
- Clear your internet browser's cache with the keyboard shortcut Ctrl and F5.
- Check with your network admin if you are allowed to open https://hsm.hygieneportal.com/.
- If the problem still persists despite checking the points above, write a ticket to the digital products support team.