"An error has occurred" during login

Your operating system version is not supported ➡️ Check if your smartphone has the supported version of Android or iOS.
- Android 11 or higher.
- iOS 17 or higher.
Your smartphone's time and date do not match with the login server ➡️ Check if your time and date on your smartphone is correct.
1. If not, correct your time and date via the smartphone settings. We recommend you sync your phone's time and date with the internet.
2. If it is correct, try to log in again.
If the operating system version is supported and the time and date is correct ➡️ Reinstall the app.

Your PC's time and date do not match with the login server ➡️ Check if your time and date on your desktop/laptop device is correct.
1. If not, correct your time and date via the desktop/laptop settings. We recommend you sync your PC's time and date with the internet.
  1. Synchronizing your time and date on Windows 10 and 11
2. If it is correct, try to log in again.

Here are potential reasons why you get "An error has occurred" during login in the Hagleitner360 app or HsM web portal