User administration

About the user administration

Via the user administration you can add users to a customer number in the HsM. You can also edit a user's role.

You can access the user administration via:

The HsM web portal
The Hagleitner360 app

Inviting users via the HsM web portal

Open the HsM web portal.
Select your customer number via the search tab on the left.
Click on "Settings" > "User administration".
Click on "Invite".
Enter the user's email address.
Select a role* for the user.
If you want to send the user an invitation email, enable the check mark at "Send invitation email"
Click on "Invite".

*Staff: Sees devices.
Facility Manager: Sees devices and can change device settings.
Administrator: Sees devices, can change device settings and administers users.

Editing a user's role via the HsM web portal

Open the HsM web portal.
Select your customer number via the search tab on the left.
Click on "Settings" > "User administration".
Select a user from the list.
Click on "Assign roles".
Choose a role.
Click on "Assign".

Removing a user's role via the HsM web portal

Open the HsM web portal.
Select your customer number via the search tab on the left.
Click on "Settings" > "User administration".
Select a user from the list.
Click on the rubbish bin symbol or on "Delete all role assignments".
Confirm the action by clicking on "Delete".

Important note: Removing all role assignments from a user will remove the user's access to the customer number.

Inviting users via the Hagleitner360 app

Tap on "Search" and search for a customer number and select it.
Tap on "User administration".
Tap on "Invite user."
Enter the user's email address.
Select a role* from "Assignable roles" via the plus symbol .
Tap on "Invite user".

Editing a user's role via the Hagleitner360 app

Tap on "Search" and search for a customer number and select it.
Tap on "User administration".
Select a user from the list.
Select a role from "Assignable roles" via the plus symbol .
Tap on "Save".

Removing a user's role via the Hagleitner360 app

Tap on "Search" and search for a customer number and select it.
Tap on "User administration".
Select a user from the list.
Remove a role from "Assigned roles" via the rubbish bin symbol .
Tap on "Save".